Refund policy

General Information

At ABC Wear, customer satisfaction is our top priority. We accept returns and exchange requests within 14 days of delivery. Whether you need a different size, changed your mind, or received a damaged item, we are here to help.

Returns & Exchanges (Change of Mind & Sizing)

If you wish to return an item or exchange it for a different size/color:

You must submit your request within 14 days of receiving your package.
Items must be unworn, unwashed, unused, and in their original condition with all tags attached.
Customers are responsible for the return shipping costs for change-of-mind returns or size exchanges.

Damaged, Defective, or Incorrect Items

We offer a free replacement or full refund if your item arrives with:

Printing errors or flaws
Damaged or defective fabric/garment
Incorrect item or wrong size delivered by our mistake

To claim a free replacement for damaged/defective items, please contact us within 14 days of delivery with clear photo evidence of the issue.

Non-Returnable Items

We cannot accept returns for:

Items showing signs of wear, wash, or use
Items returned after the 14-day window has expired

How the Return Process Works

Contact our support team at info@abcwear.store with your order number and reason for return.
For damaged/defective items, please attach clear photos of the issue.
Our team will review your request within 24–48 hours and provide you with return instructions and the return address.
Once your return is received and inspected, your replacement or refund will be processed promptly.

Production & Shipping Times