General Information

All ABC Wear products are made-to-order using a print‑on‑demand production process. For this reason, we do not accept returns for change of mind, wrong size selection, or personal preference. However, we gladly offer replacements for items that arrive damaged, defective, or incorrect.

Eligible for Replacement

We offer a free replacement in the following cases:

• Printing errors

• Wrong item received

• Damaged or defective product

• Wrong size delivered

To process a replacement quickly, we kindly ask customers to report any issues within 48–72 hours of delivery; however, all claims must be submitted no later than 14 days from the delivery date. The customer is required to provide clear photos of the issue.

Not Eligible for Return

We cannot accept returns or exchanges for the following:

• Wrong size chosen by the customer

• Change of mind

• Fit or color preference

• Used or washed items

• All printed items (as they are custom‑made)

This is standard practice for all print-on-demand brands globally, as items cannot be restocked or resold.

How the Process Works

1. Customer contacts us at info@abcwear.store

2. Order number + photos of the issue are submitted

3. Our team reviews the case within 24–48 hours

4. If approved, a free replacement is produced

5. The new item is shipped automatically

Production & Shipping Times

• Production time: 2–5 business days

• Shipping time: 5–12 business days

• Delays may occur due to customs or courier issues

These timelines are considered when reviewing replacement requests.

Contact Information

For all return or replacement inquiries: 📩 info@abcwear.store Response time: 24–48 hours