Shipping policy

Order Processing Time

All ABC Wear products are made-to-order using a print‑on‑demand production model. This means your item is produced specifically for you after your order is placed.

Processing time:

Production: 2–5 business days
This timeframe may vary during peak seasons or holidays.

Shipping Times

Once your order has been produced, it will be shipped via our logistics partners.

Estimated delivery times:

United Kingdom: 5–11 business days
United States: 7–12 business days
Canada: 10–20 business days

Please note: These are estimated delivery windows and may vary due to customs clearance, courier delays, or local postal services.

Shipping Methods

We use the following shipping method depending on your location:

Special Line (Standard Shipping) – default method
Tracking number provided for all orders
Express shipping is currently not available

Shipping Fees

Shipping fees are calculated at checkout based on your location. We are happy to offer Free Shipping on orders over a certain threshold:

United Kingdom: Free shipping on orders over £60
United States: Free shipping on orders over $60
Canada: Free shipping on orders over $110 CAD

For orders below these amounts, standard shipping rates will be automatically calculated and displayed at checkout.

Tracking Information

Once your order has shipped, you will receive an email with a tracking number. Tracking updates may take 24–48 hours to appear.

Wrong Address or Delivery Issues

Please ensure your shipping address is correct at checkout. ABC Wear is not responsible for:

Incorrect or incomplete addresses
Failed deliveries due to customer absence
Lost packages caused by courier errors (though we will assist where possible)

If a package is returned due to an incorrect address, the customer is responsible for reshipment costs.

Customs, Duties & Taxes

International orders may be subject to customs fees, import taxes, or duties. These charges are not included in the product price or shipping fee and are the customer’s responsibility.

Production & Shipping Delays

Delays may occur due to:

High order volume
Customs processing
Courier delays
Weather or logistical disruptions

We do not guarantee delivery dates but always aim to deliver within the estimated timeframe.

Lost, Undelivered or Damaged Packages

Lost Packages: If your order does not arrive within 30 business days of shipment, please contact us at info@abcwear.store.

Eligible: We will provide a free replacement if the courier officially confirms the package is lost in transit.
Not Eligible: We cannot issue replacements if the tracking status is marked as "Delivered" or if an incorrect shipping address was provided at checkout.

Damaged Packages: If your order arrives damaged, please contact us at info@abcwear.store.

Please contact us within 48–72 hours of delivery. All claims must be submitted within 14 days.
Provide clear photos of the damaged items and packaging.
We will arrange a free replacement for eligible cases.